FAQ
Quick answers first. Orders ship in 2 to 5 business days and arrive 4 to 7 business days after that. US orders over $70 ship free, applied automatically. Returns are accepted for 30 days and we pay the return label. Our tees run true to size, and between two sizes you should size up.
Tap any question below. If yours is not here, email support@lastmilecousa.com and a person will answer you.
Sizing and fit
What size should I order?
Every product page has a measured size chart at the bottom of the description, in inches, taken from the actual garment rather than a generic chart.
The most reliable way to pick is to take a shirt you already own and like, lay it flat, and measure across the chest from seam to seam. Match that number to the Chest width column.
Between two sizes, size up. These are heavyweight cotton and they do not grow.
Do the shirts run big or small?
Our men's tees are a regular fit and run true to size. They sit easy through the shoulders and chest without being boxy.
The women's tee is cut relaxed, so size down if you want it closer to the body. The crop is a boxy cropped cut and the length is short by design.
The long sleeve is the exception. It is a slimmer cut and runs smaller than the tees, so size up if you want room to layer.
How accurate are the measurements?
Measurements can vary by up to 2 inches. That is the printer's stated tolerance and we publish it rather than hide it.
Shipping
How long until my order ships?
Orders typically ship within 2 to 5 business days, Monday through Friday, excluding holidays. Every piece is made after you order it, which is why it is not same day.
Once it ships, US delivery usually takes another 4 to 7 business days.
Do you offer free shipping?
Yes. Free US shipping on orders over $70. It applies automatically at checkout, there is no code to enter, and it stacks with any discount code you are already using.
Under $70, standard shipping is calculated at checkout and runs about $5 for a single item.
Do you ship internationally?
Yes. Rates are calculated at checkout based on where it is going. Duties and import taxes, where they apply, are the responsibility of the recipient.
How do I track my order?
You will get a confirmation email with a tracking number once your order ships. Allow 24 to 48 hours for the carrier to start updating it.
You can also sign in at your account using the email address you ordered with, and see your orders and tracking there. You do not need to have created an account first.
My order is late. What now?
Carrier and customs delays are outside our control, and delivery estimates are not guarantees. If your order has not arrived within 14 business days, email support@lastmilecousa.com and we will chase it.
Returns and exchanges
Can I return something?
Yes. You have 30 days from receiving your item to request a return. It needs to be unworn and unwashed, in the condition it arrived in.
Email support@lastmilecousa.com to start one. If it is accepted we send you a return shipping label along with instructions. Please do not send anything back before requesting a return, because we cannot accept it.
Sale items and gift cards cannot be returned.
How do exchanges work?
The fastest route is to return what you have and place a new order for the size or design you want. Waiting for an exchange to process takes longer than just reordering.
It arrived damaged, misprinted, or it is the wrong item
Email us straight away at support@lastmilecousa.com with a photo. That is on us, not you, and we will make it right.
When do I get my money back?
Once we have received and inspected the return we will tell you whether it is approved. Approved refunds go back to your original payment method within 10 business days, though your bank may take a little longer to post it.
If more than 15 business days have passed since approval and you have not seen it, email us.
The product
What are the shirts made of?
Our men's tees are 100% combed ring-spun cotton, 6.5 oz heavyweight, 20 singles. Side-seamed so they hold their shape, with a 1x1 ribbed collar and a single needle edge stitch.
That weight is deliberate. It is roughly a third heavier than the thin rally shirts that go shapeless after four washes.
How should I wash it so the print lasts?
This genuinely matters, and it is the difference between a shirt that looks good for years and one that does not.
- Turn it inside out before washing
- Cold water, gentle cycle, mild detergent
- No bleach and no fabric softener
- Tumble dry low, or hang it to dry
- Do not iron directly on the print. Iron inside out if you have to
- Do not dry clean
Heat is what kills a print. Cold wash, low dry.
Who draws the artwork?
Real illustrators, paid by name, one design at a time. Nothing in our catalogue is stock art or clip art, and nothing is generated and slapped on a blank.
That is the entire reason this brand exists. Enough nights at rallies looking at a sea of faded, shapeless gear with a stock skull on it.
Do you restock sold out designs?
Usually, yes. If something you want is unavailable, email us and we will tell you honestly whether it is coming back.
About us
Who is Last Mile Co.?
Last Mile Co. started in 2026. Veteran owned and Texas born. The founder spent his Army years as a tanker, so loud heavy machines built to take a beating have been in the family a long while. The bike was just the next one in line.
The idea came together in the back of a dusty bar, after too many rallies spent wondering why nobody had built a brand that respected the rider wearing it.
How do I get in touch?
Email support@lastmilecousa.com or use the contact page. We are a small operation, so you are emailing a person, not a queue.